Fast shipping worldwide

We deliver worldwide except to Russia. All shipping costs include the post and the packaging costs. You can check all costs after choosing how you would like the order to be delivered to you. All Finnish orders are delivered by the Finnish Post services, EU and rest of the world with DHL.

We offer DHL (Deutche Post 0-2 kg packages / DHL Express over 2 kg packages) delivery for free on all international (except Russia) orders over 50€!

These are the delivery times DHL guarantees:
- The EU: 2-6 working days
- Rest of the world: 2-12 working days

You might get your package even faster.

- Standard: 0,00€-49,99€ -  Posti 6,90€ 
- Free: 50,00€ and up - Posti
- Home Delivery Posti: 12,00€
- Home Delivery DHL Express: 15,00€


- Standard: 0,00€-49,99€ - Deutche Post (0-2 kg) DHL Express (over 2kg) 8,90€
- Free: 50,00€ and up - Deutche Post (0-2 kg) DHL Express (over 2kg)

- Standard: 0,00€-49,99€ - Deutche Post (0-2 kg) DHL Express (over 2kg) 25,00€
- Free: 50,00€ and up - Deutche Post (0-2 kg) DHL Express (over 2kg)

Deutche Post:

https://www.dhl.com/global-en/home/tracking.html

DHL Express also gives you the option to choose exactly where you want your package to arrive - whether it’s a drop-off location, your work or your home. You can make this choice even after your package has shipped!

All of this happens through the DHL Express app. The app also offers real-time tracking information, so you know exactly where your package is at any given time. We highly recommend downloading it!

You can find the DHL Express app in the App Store and Google Play.

Returns and exchanges

The customer has the 14 day right for exchange or return by the Finnish consumer protection law. The right for returns includes only products in original packages and merchantable, in a good condition.

Not the right fit?
Send it back with Posti! 

1. Pack your things. Fill in your returns form and pack it with the items you want to return.
2. Drop it off. Go to a Posti service point and use our customer return number 654790 - your return is on us!
3. Wait. Allow a few days for your return to reach us.

Not the right fit?
Send it back with DHL Express!

Contact us info@houseofhorses.fi, we will send you return label


1. Pack your things. Fill in your returns form and pack it with the items you want to return.
2. Attach your return label. We’ve included it inside.
3. Send it off. Find your nearest service point from locator.dhl.com, or order a courier to pick  up your return from your local My DHL+ website. Your return is on us!
4. Wait. Allow a few days for your return to reach us.

We recommend using the DHL Express app for a hassle-free return.

If the product has gone missing during the delivery, flawed or the customer gets the wrong product it should be informed by the customer immediately to info@houseofhorses.fi or by mail to the address below:
House of Horses Helsinki Oy
Vuorimiehenkatu 10
00140 Helsinki, Finland


The inform about an incorrect delivery or a wrong, missing or flawed product has to be made in 14 days from receiving the product. If the package has damaged in mail, the appeal should be made immediately directly to the Post. We are not responsible in the case of any force majeure.